Haven't been able to log into web-version since yesterday

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Sorry, can not login without token.

Sorry, your login token is invalid.

Sorry,your token is expired.

Internal error, please try again later.

Haven't been able to log into web-version since yesterday

2018/07/31 @ 15:34

Cannot log into web-version. Same account works good in mobile app.

4 replys

Huaiadmin2018/08/03 @ 16:47

Hi,

Can you log in now?

What browser are you using? Have you tried switching to another browser?

anonymoususer2018/08/03 @ 18:17

Hi, Still cannot - get the same error message: "Request failed. Please try again later." I use Chrome v.67.0.3396.99 and IE v11.0.75. At the same time I successfully log into Pomotodo Chrome extension and Mobile App.

Huaiadmin2018/08/06 @ 15:45

If you can see all the data on other browsers, please try the following steps on Chrome:

Login web app on Chrome: https://pomotodo.com/app/
Right-click and select "Inspect"
Click on "Application", select "Clear storage"
Check the "Application cache" option, uncheck the other options, and then click the "Clear site data" button

If you have any further questions, please feel free to contact us.

Best regards.

1524217541092-1514899035352-屏幕快照 2018-01-02 21.08.06.png

anonymoususer2018/08/08 @ 17:57

Hi, I cleared the storage, but it didn't help. And by the way, I cannot see the data on other browsers. The only way available for me is using Chrome Extension and Mobile App. Thanks.