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App Fails to Load

2018/04/17 @ 16:05

Dear Pomotodo Team,

When I load the app, submit a new task, etc., this message is shown:

"The Pomotodo app has failed to load. Please try reloading the page."

Even the task submissions are not saved.

Thanks, Yehan.

3 replys
Huaiadmin2018/04/20 @ 17:45

Hi,

Sorry for the inconvenience.

Is this a problem encountered on Chrome? Have you tried using another browser?

If you can see all the data on other browsers, please try the following steps on Chrome:

  1. Login web app on Chrome: https://pomotodo.com/app/

  2. Right-click and select "Inspect"

  3. Click on "Application", select "Clear storage"

  4. Check the "Application cache" option, uncheck the other options, and then click the "Clear site data" button

If you have any further questions, please feel free to contact us.

Best regards.

Yehan Chathuranga Pemarathneuser2018/04/23 @ 1:20

Hi Huai,

Thank you very much for your response. But it started working again from the following day. Might be a busy server or something I think.

Thanks again, Yehan.

khovluser2018/05/27 @ 1:58

Hi, I have the same issue. I tried the steps listed above with no success. Still get the error message.

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